Request a new UNIL password (Microsoft Services [email, Teams, etc.], Eduroam WiFi , ...)
What to do in case of a lost UNIL password?
If you lose your UNIL password to certain IT resources and services, you can:
- Fill out the web form to request a new password. The new password will be sent by postal mail or by email depending on your status.
- Go to the IT department help desk. A new password will be generated and will be given to you upon presentation of valid ID.
- If you've already linked your edu-ID and UNIL accounts, you can use the self service password reset and set a new password now.
- If you are looking to change your edu-ID password, please go to https://eduid.ch.
The new password cannot be given to you over the phone or fax for security reasons.